ORDERING INFORMATION


Prices
All prices are exclusive of VALUE ADDED TAX (VAT).
For customers in EU countries VAT will be added.

Payment
We accept Visa, Master Card, American Express and Diners Club. On the order form, tick the applicable card and enter the card number and expiry date. If for any reason you don´t want to send your card number by Internet, you can fill in the form -Secure payment- and send it by fax or post. You will then get a "Customer code" from us by e-mail. This Customer Code is entered on the order form, replacing the need for a card number.

Ordering options
You can order our products either by Internet, fax or post.
By Internet using-Ordering by Internet- or fax or post using the form -Order form-.

Order confirmation
Order confirmation is normally sent by e-mail. Please enter your e-mail address on the order form..

Shipping
Normally shipping is made by Surface Mail or Air Parcel Post.
Freight charges are in accordance with the current national Postal rates.

Delivery time
Our ambition is to deliver ordered products within five working days.
If an ordered item is out of stock, we will inform you of the expected delivery date.

Returns
We will gladly exchange, replace or credit unused items, but we will not be responsible for postal/delivery costs in either direction.

Reclaims
If you are dissatisfied with your purchase, for any reason, simply return it to us, within 14 days. We will replace the item, or send you a prompt refund.
If the product is damaged in transit, please inform the receiving Post Office.

Form to be used when ordering by Internet

  • -Ordering by Internet-

    Forms to be sent by fax or post

  • -Secure payment- If you use your card for payment but want to avoid disclosing your card number on the Internet, you can use this form to give us the necessary information and send it by fax or post.
  • -Order form- for ordering by fax or post.



  • Leksands Hemslöjd
    Box 70
    S-793 22 Leksand
    Sweden
    Tel: Int+ 46247 10046
    Fax: Int+ 46247 34948
    E-mail: hemslojden.leksand@telia.com



    Bankgiro: 796-2517
    Postgiro: 963 80-1